Contact LIMING

Contact LIMING

We are ready to help you with equipment selection, technical consultation, pricing, and after-sales support. Reach out to us through any of the channels below, and our team will respond within 24 hours. Whether you are planning a new powder production line, upgrading existing equipment, or seeking spare parts, our experienced engineers are here to provide professional guidance.

Pre-Sale Consultation

Our experienced sales engineers will help you select the right equipment for your specific material, fineness, and capacity requirements. We provide detailed technical proposals including equipment specifications, process flow diagrams, investment estimates, and operating cost projections. Our consultation process includes material testing in our laboratory, where we analyze your sample's grindability, hardness, moisture content, and particle size distribution to recommend the optimal equipment configuration.

Information We Need

To provide you with the most accurate quotation and equipment recommendation, please share the following information when contacting us:

• Material to be processed: Limestone, calcium carbonate, dolomite, barite, gypsum, or other specific mineral
• Material hardness: Mohs scale rating (e.g., 3 for calcite, 4 for fluorite)
• Required output fineness: In mesh (e.g., 400 mesh) or microns (e.g., D97 = 15 microns)
• Required production capacity: In tons per hour (t/h) or kilograms per hour (kg/h)
• Material moisture content: Percentage of water content in the raw material
• Feed size: Maximum particle size of the raw material entering the mill
• Power supply: Voltage and frequency available at your site (e.g., 380V/50Hz, 440V/60Hz)
• Preferred delivery terms: FOB, CIF, EXW, or other Incoterms
• Site conditions: Available floor space, ceiling height, and any environmental restrictions

After-Sales Support

Every LIMING equipment purchase includes professional installation guidance, operator training, spare parts supply, and lifetime technical support. Our engineers are available for on-site commissioning and can provide remote assistance through our digital service platform. We maintain comprehensive spare parts inventory at our regional service centers to minimize delivery times and keep your production running.

Response Time Commitment

We pride ourselves on responsive customer service. Our commitment to response times includes:

• Email inquiries: Response within 24 hours during business days
• WhatsApp messages: Response within 4 hours during business hours (China Standard Time)
• Technical issues: Initial assessment within 12 hours, resolution plan within 48 hours
• Spare parts requests: Quotation within 24 hours, shipment within 3-5 business days